Jul 3, 2017

The Ultimates have hit another delay... Don't reach the pitchforks yet...

I am a bit miffed about the situation, but in all fairness... LOOK AT THE CALENDARS...
June 30th was a Friday... Tomorrow is the 4th of July, which is like the Most important day for the US of A citizens...

If a delay on customs happened it would delay things a bit since the first two days of July are on a weekend and Tomorrow Tuesday is a Holiday in 'Murica.
While the delay is understandable, the silence from Super7 is a bit less comfortable.

Facebook users took it upon themselves to inquire about the delays... Brian Flynn is now looking for feedback to make things better, while explaining the situation with the delays...
For the love of all things holy... If you're going to give feedback on how to improve things, let's try a polite approach first. He is not Neitlich and so far he has been open to suggestions and has tried to improve things as much as possible for a tiny company... Super7 is not Mattel. Mattel can afford to tell us off and cancel MOTU. Super7 cannot. Let's try and be as nice as possible with the feedback and see how things move on from there. I will do my part and say this: If the items hit a snag on customs and they are delayed, we should've gotten a simple E-Mail from Super7 stating something along the lines of:

Hey, MOTU fans:
We know you're a bit antsy to get the Masters of the Universe Ultimate Figures, we are too! The figures are so close we can almost smell them! Right now we're waiting for customs to clear our shipments in order to send you the figures. Due to Independence day being so close around the corner, things have moved a bit slower than we wanted. We know that waiting sucks, but please bear with us. This is a situation beyond our control and once it's cleared, we'll begin shipping your figures ASAP!
We're sorry for any inconvenience that this issue may have caused;
Super7
 This is Flynn's response to a post from a Facebook User on Super7's FB page. While it explains what happened; I believe it should've come up sooner and on an official e-mail instead of a quick reply on Facebook.

Hopefully Super7 will take this to heart and be a bit more transparent when issues outside their control pop up... Did you know there's a dock workers strike going on? Well now you know...



I said it before, I'll say it again. Delays happen, even the big bad Mattel was hit with those. Super7 is learning the ropes of making toys like the big boys. I'm not going to go all colorful, exaggerated nerd rage on them yet... In fact, I'm hoping I don't have to. They have a lot to lose if they fail... WE HAVE A LOT TO LOSE IF THEY FAIL... If S7 fails, Mattel shelves MOTU, possibly forever. I don't want that to happen.

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